Testimonials

My husband and I wish to take a moment of your time to express our Thanks for everything you have done for our family during a very difficult time. The arrangements for handling our loved ones remains was not planned for us to take care of. After calling and speaking to your staff and being connected to Mary Margaret we became reassured that everything was going to work out well. She was a blessing to us and kept in contact with us without fail no matter what time of day it was. She went beyond and comforted me with empathy and sympathy yet worked hard to get everything accomplished and in place with respect and efficiency. We trusted God to bring us through this storm and he sure did. Placing the proper people in the path to deliver us through. We picked up our loved ones ashes today and were greeted warmly and with care by the funeral home. They took the time to go over everything with us and to let us know that if we needed anything in the future to reach out. The funeral home was beautiful and everything was given to us as was told by Mary Margaret at Heritage. Thank you for taking care of everything for us in such a timely and efficient manner.

Wanted to say that Mary Margaret, was wonderful, professional, understanding. I had gotten a few different people there, when dealing with the cremation, of my brother... when Mary Margaret got my case, she handled it so well…it’s a stressful and sad time, but to have someone like Mary Margaret, walk you thru the process, was so helpful. Thank you.

I am thankful that we found your company when we learned of our father's passing. I fully intend to resolve my complaints with the other service and the way they've conducted this experience after my father's memorial services are complete in the weeks ahead. Thanks again for your professionalism and commitment to ethical, professional service.

I wanted to let you know how pleased and impressed I have been with the service provided by Heritage Cremation. From the first phone call with Rebecca I felt that I was in good hands and that my concerns and needs would be taken care of thoughtfully and with compassion. That continued as my contact person became Jason. He helped me through the multitude of forms and provided updates all along. Today he called to make sure I had received his recent email. I asked him about notifying Social Security, and he explained that clients are urged to go to the local office to meet and sort out any final details. Because I reside in Canada, this is not possible for me. Jason said he would make a call and see what he could do. After spending over an hour on hold with 2 agencies, he was able to report back to me that he had faxed the statement required by the social security office. That was above and beyond the call of duty, and I am so appreciative! He saved me so much time and angst. You and your team made a difficult and somewhat complex situation run smoothly and gave me peace of mind. Thank you so much!

Malorie and I would like to take this opportunity to say thank you for all you have done to help us through this sad time in our lives. We would not have been able to get everything done if it wasn't for you. Thank you again and may God bless you and yours.

I just want to thank you and the staff at Heritage Cremation for assisting with my Father's arrangements. I sincerely appreciate how simple it was, especially since we had not pre-planned anything. Your quick responses and solutions to any issues were valued by my entire family. Since I was making these arrangements on behalf of my mother, the fact that you were completely up front with the expenses was very helpful. The local funeral home that worked on your behalf was very efficient and pleasant to work with. Melissa did a wonderful job and we felt that Dad was in good hands. I would truly recommend your company to those looking for a direct cremation service.

I have had some experiences with the funeral industry that left me questioning the integrity of the entire profession. From the moment I contacted your company I was made to feel like my feelings mattered. AJ was extremely sensitive to the traumatic loss I had experienced. He guided me throughout the process of arrangements and allowed me the space and time I needed to feel comfortable with those arrangements. I was treated with kid gloves and any questions I had about their operations were answered without reservation. I loved their "open book" approach. There was no secrecy, from pricing to cremation everything was up front and explained to me. My Uncle was in good hands and was treated with dignity and respect. I was blessed that the hospital helped me find your company. It was a sad time for me, but the folks at your company helped turn a very tragic death into a wonderful memorial. I would never hesitate to call on them again in the future.

I would like to take a minute say thank you for everything. At a time when even though I long knew what was coming, when I had nothing and nowhere to turn, and a Nursing home calling for action, you were there and took care of everything. I thank you and Victoria from the bottom of my heart.

Thank you very much for your help and for the help of all the people at Heritage Cremation. It is a wonderful service that you give to people.